Introduction

Welcome to Just Cooked™ ("the App"), operated by Hyaico Ltd, 41 Woodcross Fold ("the Company", "We", "Our", or "Us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

This policy applies to users worldwide, with specific provisions for users in the United Kingdom, European Economic Area, and other jurisdictions with similar data protection laws. By using our App, you consent to the data practices described in this privacy policy.

Information We Collect

Types of Data Collected

• Personal Data: While using our App, we collect personally identifiable information including but not limited to: name, email address, phone number, postal address, payment information, and profile data.
• User-Generated Content: Images you upload, recipes you save, and any other content you create within the App.
• Usage Data: Collected automatically when using the App, including device information (device type, operating system, unique device identifiers), IP address, browser type, mobile network information, app usage statistics, and crash reports.
• Location Data: With your explicit consent, we may collect and process information about your precise or approximate location.
• Tracking Technologies and Cookies: We use cookies, beacons, tags, scripts, and similar tracking technologies to collect and track information and to improve and analyze our App.

Use of Your Personal Data

We use your personal data for the following purposes:

• To provide and maintain our App: Including to process image uploads, generate recipes, monitor usage, and ensure technical functionality.
• To manage Your Account: Managing your registration and providing access to different features of our App.
• For the performance of a contract: Fulfilling our obligations in relation to any contracts between us, including subscription services.
• To contact You: By email, phone, SMS, or other equivalent forms of electronic communication regarding updates, security alerts, and administrative messages.
• To provide You with offers: Including news, special offers, and general service information unless you opt out of such communications.
• To manage Your requests: Attending to and handling any requests you make to us.
• To improve our AI and machine learning models: Using anonymized data to train our recipe generation algorithms and enhance performance.
• For business transfers: Evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or sale of assets.
• For research and analytics: Understanding how users interact with our App to improve functionality and user experience.
• For legal compliance: Complying with legal obligations, resolving disputes, and enforcing our legal agreements and policies.

Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

• Consent: You have given consent for processing for specific purposes.
• Performance of a Contract: Processing necessary for a contract with you.
• Legitimate Interests: Processing necessary for our legitimate interests, provided these interests don't override your fundamental rights.
• Legal Obligations: Processing necessary to comply with a legal obligation.

Sharing of Your Personal Data

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service).
• AI Processing Partners: Third parties that assist in processing images and generating recipes using artificial intelligence.
• For business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Affiliates: With our parent company, subsidiaries, joint venture partners, or other companies under common control.
• With business partners: To offer certain products, services, or promotions jointly.
• With other users: When you share personal information or interact in public areas of the App.
• With Your consent: With third parties if you have given us specific consent to do so.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your data internationally, we implement appropriate safeguards in accordance with applicable law, including:

• Using EU Standard Contractual Clauses or UK International Data Transfer Agreements
• Transferring to countries with adequacy decisions
• Implementing binding corporate rules
• Obtaining your explicit consent for certain transfers

Retention of Your Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Different types of data may be kept for different periods:

• Account information: Retained for the duration of your account plus 30 days after deletion
• User-generated content: Retained until you delete it or close your account
• Payment information: Retained as required by financial regulations
• Usage data: Retained for up to 25 months

When personal data is no longer needed, we will securely delete or anonymize it.

Your Data Protection Rights

Depending on your location, you may have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before responding to your request.

Disclosure of Your Personal Data

Business Transactions

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., court, government agency).

Other Legal Requirements

We may disclose your information in good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the App
• Protect the personal safety of users or the public
• Protect against legal liability

Security of Your Personal Data

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children's Privacy

Our App is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Links and Services

Our App may contain links to or integrate with other websites, services, or content that are not owned or controlled by us. We are not responsible for the privacy practices or content of any third parties. We encourage you to review the privacy policies of any third-party sites or services before providing any information to them.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our App and store certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.

Do Not Track Signals

We do not currently respond to Do Not Track (DNT) signals. We may revisit this policy as industry standards evolve.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For material changes, we will provide more prominent notice or obtain consent as required by law.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By email: support@justcooked.app

If you are located in the European Union, you also have the right to lodge a complaint with your local data protection authority.